Manage incoming & outbound calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Proven customer support experience or experience as a client service representative Ability to multi-task, prioritize, and manage time effectively Strong phone contact handling skills and active listening Skills:- Should have Good Communication skill. Should have good knowledge of Excel. Should have good writing skills.
Design, build and maintain high performance, reusable, and reliable Java & Kotlin code Writing unit-tests code for robustness, including edge cases, usability, and general reliability Take ownership of product/features: End to end development with testing and meet the deadline Work closely with our product and design teams to customize the Khatbook experience for the Android platform. Prototype new and redesign features. A focus on UI design principles and making apps work intuitively. Contribute best-in-class programming skills to develop highly innovative, consumer-facing mobile products. Writing efficient android code in Java/Kotlin following MVP framework guidelines. Tracing and profiling android java code. Own and manage the finance technology control frameworks.
About KOKO Networks KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa. Your Role As Server Side Engineer, you will be part of a team of passionate Product Managers and Engineers who will lead the technical strategy, design, and development of high quality products that deliver a first of a kind solution in Kenya and beyond. What You Will Do Lead workstreams with Product and QA to design and develop our applications Work with peers to find efficient solutions for architectural problems Improve test automation by writing unit tests and guiding others in this process Implement CI/CD processes Keep up to date with open-source ecosystem to ensure new frameworks and technologies are being used in KOKO’s applications Manage Level 3 support functions for production systems which include immediate fixes to any critical defects or essential enhancements in the live systems and setting a high standard for such support service levels within the engineering team Contribute to building a strong engineering culture of technical excellence within the team What You Will Bring to KOKO Bachelor’s Degree in Computer Science or equivalent experience Expert understanding of Python, Django, Flask, and third party frameworks tools and SDKs Strong knowledge of UI design principles, patterns, and best practices Expertise in integrating front end and back end RESTful applications including offline and synchronisation techniques Experience developing real-time, low-latency, high-availability, and high performing applications using IoT technologies and communications (MQTT, etc) Understanding of fundamental design principles behind a scalable application Familiarity with Cloud/ SaaS architectures KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Job Title : Full Stack Developer (.Net)Location : GurgaonWho We Are :At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software. To us, being visionary is more important than doing things the way they've always been done.What We're Looking :For Our people are our most important resource. We- re looking for a highly skilled Full Stack Developer to become one of them, to make an impact and offer an unique value . If you are eager to prove your understanding of software developer skills, your strong problem-solving abilities in a fast paced environment and you are willing to learn then we want to hear from you.What's in it for you? The People - From our humble origins in our founder's basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big! The Technology - You'll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI's partners which include leading tech giants that will keep you on the cusp of emerging technologies.What You'll Do :- Develop innovative solutions to tackle big industry problems using C# and .NET. Provide mentorship and ideas to other team member - Write well designed, scalable, reliable, testable and reusable code by using best software development practices, clean code, solid principles and contribute towards the entire development life cycle of analysis, design, implementation and test - Support the design, architecture, development, and maintenance of database support tools and applications. - Detect, report, investigate, and fix product defects. Automation, including writing unit and integration tests. Optimize and apply best practices- Maintain high standards of quality for code, technical documentation, deliverables and collaborate on projects with an all-star team comprised of varying skillsets through code reviews and design discussions - Be active in the community by participating in meetups and conferences and participate in brainstorming and idea generation activities. Stay up-to-date with advanced technologies in order to be able to provide the best solutions for new projectsExperience You'll Bring :- Hands on 2 - 8 years of experience in the software industry, preferably with product companies.- Hands on experience in Microsoft technologies - ASP.NET, MVC 4.0, Web API/WCF, .NET Framework 3.5+, C# and SQL Server- Hands on experience in Angular JS 2.0, Node JS and REST APIs- Working knowledge of design patterns, SOLID principles and development best practices. Independently write code, unit test cases and BDD for the modules- Good understanding of compliances like - GDPR-, - HIPAA- are good to have. - Good communication and problem solving skillsAbout SOTISOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities.
About Us: Led by former Salesforce and Siebel executive, Chuck Ganapathi, Tact.ai is on a mission to make enterprise software more human-friendly. Tact.ai’s conversational AI platform is used by Fortune 500 sales organizations, including two of the top five pharmaceutical companies in world, Honeywell and Cisco to drive revenue growth by eliminating friction in their daily sales workflow. Headquartered in Sunnyvale, CA., Tact.ai Technologies, Inc. is a privately-held company backed by Accel Partners, Redpoint Ventures, Upfront Ventures, M12 (formerly Microsoft Ventures), Comcast Ventures, Salesforce Ventures and the Amazon Alexa Fund. The India Center of Tact.ai was set up in July 2018, with a focus on bringing together world class talent to take Tact.ai to the next level, in terms of product, go-to-market and operational excellence, while building up on the company’s culture of global inclusion that we aspire to and strive for. About the Opportunity: At Tact.ai, we build products that transform how users work by removing friction in their day - to - day lives. Instrumental in this goal of making software more human - friendly are Tact.ai Engineers. Do you relish the challenge of balancing user experience, technical details, optimization, security and omni - channel and cross - platform extensibility? Are you obsessive about making the end user experience better? Join the DevOps team at Tact.ai, the only company backed by Amazon, Microsoft and Salesforce.com. Responsibilities: We’re looking for a passionate, security minded, Dev Ops/IT Engineer with AWS and/or Azure experience to make an immediate impact on our operations team. Tact.ai is a well-funded, startup with a world class product and team and a growing customer base. Some of your main responsibilities include: Maintain and improve our cloud infrastructure, orchestration and deployment process Improve the developer experience and on-boarding Requirements: 5+ years of experience Passion for clean and elegant code Kubernetes and Docker are a must Experience in shipping code (Ruby on Rails and Java) Experience with configuration management tools (Ansible, Chef or Puppet) Strong problem-solving skills and willingness to work with various teams to find solutions Bonus Points: Experience with start-ups and small teams Familiarity with Azure Active Directory, Single Sign-On, Salesforce Perks: Competitive salary Stock options Flexible work hours Sponsored lunch
At Credflow our vision is to create the biggest payments and credit platform for B2B companies in India and are building solutions to solve their pain points around the same. About the Founding Team: Graduates from IIT Delhi - we have a very strong founding team with Kunal having scaled his first venture to 18cr ARR within 12 months while Shobhit has worked as ML and AI researcher at Amazon Seattle and Samsung South Korea. Backed by industry veterans - we are building the business brick by brick from the ground up. About the Product: The initial product we are building out is an accounts receivable automation product for SMEs which integrates with their existing ERP. The vision is to use these products to get a hook on the customers and capture their real time books and scale that to Underwrite and enable them to get invoice and bill financing through our platform. We are looking to Onboard Tech Rockstars (People excited about using technology to solve a core problem) as part of the core team (as full time interns for now). We are using MERN as the tech stack - MongoDB, NodeJS, React.JS
• Thorough understanding of React JS and its core principles • Developing new user facing features using React JS • Building reusable components and front-end libraries for future use • Translating designs and wireframes into high quality code • Optimizing components for maximum performance across a vast array of web capable devices and browsers • Good experience with web services API integration Rest • Good to have experience with Node js Primary Skills