About Danamojo We have a Pickup Platform called danaCollect where we assist some of India’s largest NGOs in collecting cheques/NACH Forms from their donors in 15,000+ pincodes across 2,000+ cities. We currently handle 800+ pickups per month and work with logistics partners on the ground. We have worked with 10 of India’s largest NGOs and practically all logistics partners over the last couple of years. Your role as a Logistics Associate will be to assist donors in having their cheques collected by logistics partners. You will work closely and co-ordinate between the donor, NGO and the logistics partners. This will involve a high level of diligence, attention to detail and co-ordination ability. The role will involve some calls to be made on a daily basis (50-100 calls) in following up with donors regarding the pickups. Job Description 1. Co-ordinate between donor, NGO and logistics partner for the pickup 2. Diligent tracking of all pickups on a daily basis 3. Calling donors to facilitate a smooth pickup / resolve any problems they may have 4. Daily reporting of pickups internally and to the NGO Requirements 1. Good written English 2. Comfortable speaking in English & Hindi fluently 3. Additional southern regional language fluency will be an added advantage 4. Basic computer knowledge and basic knowledge of a spreadsheet application (MS Excel, Libre Calc, WPS Spreadsheets etc) This role is open for freshers.
What we expect from you: Belief that each person has a duty to give Passion to assist NGOs with technology in reaching their donors Attitude to do what it takes to reach the goals We are looking for a person who believes that it is the duty of each individual to give. One who would love to assist NGOs in raising donations from individuals and believes strongly in the role of technology to enable it. The role will require strong skills in areas ranging from content writing to digital marketing to analysis. It will require one to work closely with NGOs to assist them in first creating a donor base and then actively engaging with them. This role will aim to create a community of NGOs who are interested in building and engaging with retail individual donors. What You Will Do You will be the face of DanaMojo to our NGO partners, and be the principal point of contact for them. The roles and responsibilities can be broken down as follows : 1. Assist NGOs in increasing donations from their own donors a. Working 1-1 with a set of NGOs to strategize and execute on plans to increase donations from their own donors through online & offline activities b. Planning and executing the danaMATCH Challenges (an online fundraising event) c. Conduct workshops to improve capabilities of raising funds from individual donors d. Use various digital tools such as social media, blogs, emails to advocate building and leveraging an individual donor base 2. Help NGOs use our platform better a. Educate NGOs on using more features on our platform thus being able to reach more donors and donations b. Understand what NGOs want and feed that back into new features for the Platform 3. Generate leads through marketing activities a. Generate more leads through digital activities such as social media marketing, email marketing, blogs, website, SEO etc b. Use existing NGOs to showcase benefit with testimonials to bring new NGOs o board What You Need To Have • Digital Marketing Skills • Email Marketing – Should have run email campaigns through a variety of tools • Social Media Marketing – Should have done social media marketing for customers or should be an avid user of social media • Data Analysis – Strong data analysis skills to analyze and report on marketing activities • Content Writing • Blogs/Articles – Should be someone to whom writing comes easily and naturally and can easily pen down a 250-400 word article without too much effort. • Website Management – Using website to drive both engagement and lead generation through content and SEO • Data Analysis • Excel – Strong skills in data analysis using Excel • Google Analytics – Should have setup and used Google Analytics (or any similar tool) to measure and analyze effort of online marketing activities In addition to the mentioned requirements • Work experience of at least 2 years in the above areas • Well versed with the usage of advance MS-Excel, data analysis and digital marketing tools • Candidates who have shown inclination to the sector through active work/volunteering in the social service space Even if you’re from a completely different background, but have the necessary skillsets and the zeal and confidence to crack the nut – let's talk.
About Our Organisation: NGOs face tremendous problems getting a payment gateway but then also struggle technologically to integrate and manage the same in full compliance with the law. And there is no reason why non-profits must not get access to the same set of payment options as available to any for-profit. So we have built a payment solutions platform designed for NGOs to fundamentally change the way NGOs interact and engage with their donors with the eventual purpose of increased giving. More than 400 NGOs are already LIVE on the platform. It is our goal to equip 10,000+ NGOs with an easy way to collect money from their donors and provide tools and systems to help them better interact with their donors in a consistent and convenient manner. At the very least we hope to change the landscape of giving by enabling 10,000+ NGOs to have an evolved payment solutions platform. Job Description 1. Engage NGOs and help them with joining formalities 2. Complete the sign-up of NGO from start to end 3. Ensure best experience for NGO throughout the registration process through a high level of service Ideal Candidate Looking for highly motivated individuals interested to work in a start-up environment to bring about a major change in the way the NGOs collect donations online and thereby help improve overall donor experience and the giving culture in the country. Requirements 1. Good understanding of written English 2. Comfortable speaking in English, Hindi and/or one other regional language 3. Basic computer knowledge
• Are you yearning for a challenge and to exploring uncharted territory? • Do you wish to leave the herd pack to create something unique to transforming an industry? • Are you a fanatical believer in the role of technology to transform lives? If you answered YES to all of the above and have a yearning for efficient operations coupled with lightning speed with SQL and Excel, you are most likely to be the right fit for an opportunity which will fundamentally alter the experience of making a donation in India. DanaMojo is India’s first payment solutions platform, providing an easy and convenient way for NGOs to collect donations, both online and offline, efficiently. We have 400+ NGOs already LIVE on our platform which makes us also India’s largest payment solutions provider for the NGO sector. As the Systems & Operations Manager (SOM) you will be responsible for all our backoffice and operations work along with managing our transaction database and managing all incoming transactions and outgoing payouts. You will also be the chief systems & operations troubleshooter for our NGOs in case something has gone wrong – from code integration to payments processing to disbursal to customer support. In essence you are the heart and soul of our operations! You ensure that we keep ticking along like clockwork. We are a startup, so we are in “always-on” mode. You need to have a high degree of enthusiasm, energy and an ability and willingness to put in whatever it takes to get the job done. In addition, you should be ready to take on whatever job that needs to get done. This is not a typical 9-5 job and will require substantial effort outside office hours and a high degree of availability on weekends and holidays. So if you have always wanted to work in a high-growth team learning and unlearning every single day; if you have boundless energy to carry out multiple tasks and build new systems and processes this is the place for you. The ideal candidate is one who has been involved in software development working on programming and working day in and day out on SQL and advanced Excel to be ideal for this role. We are ideally looking at someone with at least 2 years’ experience. What are we looking for? 1. Strong SQL knowledge (important to be able to write speedy queries) & Excel knowledge (to be able to process large amounts of data) 2. Strong understanding and appreciation of the software development process. Someone said "God is in the detail". In the software space, "God is in testing"! :-) You will be responsible for taking all our new features LIVE. 3. Excellent analytical capabilities and an ability to grasp things fast and write out functional specs, managing an activity end-to-end. You would be responsible for deciding our NEW features. 4. Working knowledge of HTML & CSS to be able to understand it and make changes as required to code already present. 5. Great communication skills to co-ordinate and manage team internally and partners externally. Most importantly - an almost crazy willingness to learn and do anything & everything that is required!!!