FOUNDED

2003

TYPE

Product

SIZE

500-1000 employees

STAGE

Profitable

Why join us

Ameyo (Drishti-soft Solutions Pvt Ltd) is a 15+ years old software company, developing and offering its customers all-in-one software solution in the domain of customer engagement management (commonly referred as customer experience management). Founded by a team of Techies (IIT Guwahati - 2001 batch, BTech, Computer Science), the company has developed indigenous IP (Intellectual Property) and is recognized by Gartner, Deloitte, Nasscom, TMCNet. The company has clients spread over India, APAC (Asia Pacific), MEA (Middle East and Africa) with an ambition to go global. Key customers include HDFC Bank, Edelweiss, Motilal Oswal, Indiabulls, Jana Bank, India First Life, Bankbazaar, Ola, Uber, Myntra, BookMyShow, Zomato, Swiggy, Byju, Indovision, Qatar Islamic Bank, Chase Bank, Commercial Bank of Africa, Jordan Ahli Bank, Telecom Malaysia, Jio.

Jobs at Ameyo

Founded 2003  •  Product  •  500-1000 employees  •  Profitable
Business Analysis
Project Management
Flowchart
Project documentation
Gurugram
0.9 - 3 yrs
₹3L - ₹5.5L / yr

Roles & Responsibilities:

  • Coordinate project management activities, resources, equipment and information
  • Break projects into doable actions and set timeframes
  • Liaise with clients to identify and define requirements, scope and objectives
  • Make sure that clients’ needs are met as projects evolve
  • Act as the point of contact and communicate project status to all participants
  • Work with the Project Managers to eliminate blockers
  • Use tools to monitor working hours, plans and expenditures
  • Create and maintain comprehensive project documentation, plans and reports
  • Ensure standards and requirements are met through conducting quality assurance tests

 

Requirements :

  • An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
  • Solid organizational skills, including multitasking and time-management
  • Strong client-facing and teamwork skills
  • Familiarity with risk management and quality assurance control
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Job posted by
Pooja Kapoor
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Founded 2003  •  Product  •  500-1000 employees  •  Profitable
Tableau
Data Analytics
MS-Excel
VLOOKUP
Pivot table
Gurugram
0 - 3 yrs
₹1L - ₹3L / yr
Job Description: 
  • Excellent analytical skills and a high level of aptitude.
  • Highly motivated, able to work independently and in a team.
  • Auditing of Support and Marketing process.
  • Data Analysis of the current process and performance.
  • Reporting (Excel and Tableau).
  • On-Demand Reports, Dashboard Creation.
  • Stakeholder Management.
 
Good to have skills:
  • Working knowledge of internal processes (DCS and Sales CRM).
  • Proficient in MS Excel
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Job posted by
Pooja Kapoor
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Founded 2003  •  Product  •  500-1000 employees  •  Profitable
Product Management
Software Development
Gurugram
1 - 3 yrs
₹9L - ₹11L / yr
- Stay updated with the product road-map & provide inputs leading to a competitive product plan
- Positioning and Messaging of all product lines/modules across all communication and lead generation channels.
-Closely working with User Experience Team to deliver the best customer experience
- Customer Communication- Keep existing customers and Partners updated about product releases/key
achievements and milestones.
- Package and pricing of all product lines - Provide input to the management to make appropriate changes to meet
changing market dynamics
- Involve in User Stories ( Scoping) and Product Reviews ( Sprint Planning)
- Contributing to the product roadmap from industry, market knowledge and customer interviews
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Job posted by
Pooja Kapoor
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Founded 2003  •  Product  •  500-1000 employees  •  Profitable
PHP
MySQL
Javascript
Laravel
CakePHP
NodeJS (Node.js)
Gurugram
1 - 8 yrs
₹4L - ₹12L / yr

This is a role in the professional services Team which is responsible for customizations and building tailor-made customer solutions. The role graduates into Senior Product Engineer once the prospect gains knowledge on PHP, Database among other skillsets. The Team consists of high performing individuals and the role has high growth potential.


Role expectations

  • To design and implement customizations like CRMs, IVRs, Reports and Automation modules.
  • Customer interaction and requirement gathering and product consultancy.
  • Requirement analysis and preparing the scope of work.
  • To provide technical and services and solutions to the customers.
  • To guide the onsite resources in implementing customized product features at the customer end.
  • To test the customized solution in house and certify them for implementation.

 

Skills Required:

  • Excellent analytical skills and a high level of aptitude.
  • Linux knowledge - basic commands. , Experience in Linux / Unix system configuration
  • Knowledge of networking concepts like LAN Troubleshooting, WAN etc,
  • Expert knowledge of scripting languages like PHP, Ajax, Java Scripts, Shell Script etc. & Database Postgres / MySQL / Oracle / MSSQL etc.
  • Possess good interpersonal and communication skills
Work experience on LAMP, vtiger/Sugar CRM/CakePHP or any other CRM platform.
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Job posted by
Pooja Kapoor
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